46kbd's Privacy Policy

About This Policy

46kbd is a trusted online entertainment platform operated for users in Bangladesh. We place the highest importance on the personal privacy of our users. This privacy policy describes in detail what types of information we collect when you use the 46kbd website, why we collect it, how we use it, and how we keep that information secure.

By using our services, you agree to the terms of this privacy policy. We reserve the right to update this policy at any time, and you will be notified of any significant changes.

What Information We Collect

When creating an account and using services on the 46kbd platform, we collect the following types of information:

1.1 Identity Information

• Full name and date of birth
• Valid national ID card or passport number (for identity verification)
• Email address and mobile number
• Current residential address

1.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

1.3 Technical Information

• IP address and device information
• Browser type and version
• Cookie and session data
• Login time, date, and location

1.4 Activity Information

• Gaming and betting history
• Time spent on the platform and usage patterns
• Customer support communication records

Purpose of Data Collection

We collect and process your information only for specific and legitimate purposes. 46kbd uses your information for the following reasons:

2.1 Account Management and Identity Verification

We use identity information to keep your account secure and to accurately verify the identity of each user. This also helps prevent fraud and unauthorized access.

2.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. 46kbd supports a minimum deposit of ৳100 and a minimum withdrawal of ৳500, and withdrawals are generally processed within 5–30 minutes.

2.3 Improving Service Quality

By analyzing your usage patterns, we improve our platform, add new games and features, and enrich the user experience.

2.4 Providing Customer Support

Our 24/7 live chat and email support team needs to access certain information to assist you properly. When you contact us at [email protected] or via live chat, our support team uses the necessary information to resolve your issue quickly.

2.5 Security and Risk Management

We analyze activity-related information to protect the platform from fraudulent activity and to ensure responsible gaming.

Data Protection Methods

46kbd follows industry-standard security practices to protect your personal information. Details of our technical and administrative security measures are given below:

Data Sharing and Third Parties

46kbd never sells your personal information or shares it with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, technical infrastructure, and customer support. These partners will only receive the information necessary to perform their specific service, and they operate under strict confidentiality agreements.

4.2 Legal Obligations

If a competent court or law enforcement authority requests information through a lawful order, 46kbd may provide that information in compliance with its legal obligations. In such cases, we will make reasonable efforts to notify you.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities in the investigation of any fraudulent or criminal activity.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the 46kbd website. A cookie is a small text file stored on your device that helps improve our site's functionality.

5.1 Essential Cookies

These cookies are essential for the core operation of the website. They are used to maintain login sessions, verify security, and remember your preferences. Without these cookies, the platform will not function properly.

5.2 Analytical Cookies

These cookies are used to analyze how users interact with the site. The data collected is analyzed in aggregate and does not identify you personally.

5.3 Cookie Control

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may affect some important features of the website.

Data Retention Period

46kbd retains your information only for as long as it is necessary to fulfill the purpose for which it was collected. The key principles of data retention are as follows:

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records are kept for a defined period after account closure, in accordance with applicable legal requirements.
• At the end of the retention period, data is securely deleted or anonymized.
• Information required for fraud prevention may be retained for a longer period.

Your Rights and Choices

As a 46kbd user, you have certain important rights over your own information:

7.1 Right to Access

You may request a copy of the information we hold about you at any time. General information can also be viewed directly from your account dashboard.

7.2 Right to Correction

If any of your information is inaccurate or incomplete, you may request a correction. To do so, email [email protected] or contact us via live chat.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information for a defined period due to legal obligations or legitimate business reasons.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional communications from us, you can turn them off from your account settings or by sending a request to [email protected].

Protection of Minors

The 46kbd platform is intended for users aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that a minor has created an account, we will immediately close that account and securely delete all associated information.

If a parent or guardian suspects that their underage child is using our platform, please contact [email protected] immediately.

Policy Changes and Updates

46kbd reserves the right to amend and update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• A notice will be published on the website's homepage.
• A message may be sent to your registered email address.
• The effective date of the revised policy will be noted on this page.

Continued use of the platform after an update indicates that you have accepted the revised policy.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our team is ready to assist you in both Bengali and English.

After receiving your request, we will make every effort to respond as promptly as possible.